Privacy Policy

Introduction

At Noor Almazaya Tourism, we value your privacy. This Privacy Policy is intended to inform you about the sorts of personal data that we collect, how we use and safeguard that data, and your rights to your personal information. By communicating with Noor Almazaya Tourism via our website, social media, email, phone, or in person, you agree to the procedures outlined in this Privacy Policy. This agreement is essential for ensuring transparency and building trust with our clients, as it outlines our commitment to handling your data responsibly and securely.

Contact Information

Noor Almazaya Tourism is located in the vibrant city of Dubai, UAE. If you have any inquiries, complaints, or feedback about our services or our Privacy Policy, you can reach out to us through various channels. You can contact us via email at nooralmarjantourismllc@gmail.com, call us, or message us on WhatsApp at +971 588025418 for prompt assistance. Our team is committed to providing timely and efficient customer service in order to address any concerns or queries you may have.

Personal Data Collection

This Privacy Policy is designed to inform you about how we collect personal data from you through various interactions. It’s our way of ensuring transparency and building trust with you. 

• Contact Details: Such as your name, email address, and phone number.
• Booking Information: Including details about the tours and activities you book, your preferences, and payment information.
• Communication Data: Comprising messages you send us, feedback you provide, and reviews you share.

This data ensures a smooth and personalized service experience, enabling us to cater to your specific needs and preferences.

Use of Personal Data

Your personal information is used for various vital purposes to improve your experience with Noor Almazaya Tourism. First and foremost, we utilize your data to handle and fulfill your bookings, ensuring that your trips and activities are scheduled according to your preferences. This information is used by our customer support staff to provide effective assistance and tailor your experience.

In terms of communication, your data enables us to give you critical information like booking confirmations, updates, and replies to your queries. We use your data for marketing purposes, such as sending you special offers, newsletters, and updates about new tours and services. If you prefer not to receive these notifications, you can always opt-out.

Finally, we utilize your information to enhance our services by monitoring usage trends and comments. This continual improvement approach enables us to satisfy your requirements better and improve the overall quality of our solutions.

Data Sharing and Disclosure

We recognize the significance of keeping your personal information private. However, in some cases, we may need to share your information with third parties. These include service providers who help us offer our services, such as payment processors, tour guides, and other partners required to complete your bookings.

We may also release your information to government officials or law enforcement agencies as required by law or in response to lawful demands. In addition, in the case of a business transaction such as a merger, acquisition, or asset sale, your personal information may be transferred to the new firm. We ensure that any third party obtaining your data follows stringent confidentiality and security protocols.

Data Security

Protecting your personal information is a significant priority for us. We use a variety of technical and organizational safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction. Encryption, access controls, and secure data storage systems are among the safeguards implemented. Despite our best efforts, it is vital to remember that no system is safe owing to the inherent hazards of online activity. Nonetheless, we are always reviewing and improving our security processes to secure your data.

Data Retention

We only keep your personal information for as long as necessary to accomplish the objectives for which it was obtained, comply with legal responsibilities, resolve disputes, and enforce our agreements. When your data is no longer needed, we securely destroy or anonymize it. Our data retention policies are intended to shorten the retention time of your personal data while ensuring that we meet our legal and business obligations.

Your Data Protection Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data. These rights may include:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data under certain conditions.
• Restriction: You can request the restriction of processing your data in specific circumstances.
• Withdrawal of Consent: You can withdraw your consent to our processing of your data at any time.

To exercise these rights, contact us using the provided contact information. We will respond to your requests in accordance with applicable data protection laws.

Cookies and Tracking Technologies

Our website utilizes cookies and other tracking technologies to improve your surfing experience. Cookies are little text files stored on your device that collect data such as IP addresses, browser types, and usage habits. These technologies allow us to better understand how you use our website, personalize our services to your preferences, and improve the overall user experience. You may adjust your cookie preferences in your browser’s settings, where you can accept, reject, or delete them.

Links to Third-Party Websites

Our website utilizes cookies and other tracking technologies to improve your surfing experience. Cookies are little text files stored on your device that collect data such as IP addresses, browser types, and usage habits. These technologies allow us to better understand how you use our website, personalize our services to your preferences, and improve the overall user experience. You may adjust your cookie preferences in your browser’s settings, where you can accept, reject, or delete them.

Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our data practices, legal requirements, or service offerings. When we make substantial changes, we will notify you by posting the amended policy on our website and, if appropriate, via direct communication, such as email. We encourage you to review this Privacy Policy regularly so that you are aware of how we protect your personal information and any changes that may impact you.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. You can reach us via email at nooralmarjantourismllc@gmail.com or for more immediate assistance, call or WhatsApp us at +971 588025418. We are dedicated to addressing your concerns and ensuring your privacy is respected and protected.